Revised and effective December 3rd, 2020
Download | California Privacy
1. Description of Services
We provide clients of Precision Sample (“Clients”) with access to our survey and survey participant selection platform and related products, applications and services (each as offered or updated in the future, the “Platform”). Our Clients may develop and conduct market research or other similar questionnaires or Surveys offered to users of our Platform and hosted on the Client’s website or services (“Client Surveys”), or we may conduct surveys on behalf of our Clients directly through our Platform or on one of our Sites (“PS Surveys”). The PS Surveys and the Client Surveys will be referred to collectively as the “Surveys”.
Our Platform allows users who have registered for our Services to take Surveys. To be eligible for take Surveys, users must provide certain personal data and complete their user profile. For certain Surveys, we may ask users to complete an additional profiling questionnaire before those users are eligible to the Survey. Users that are selected to participate in a Survey will provide certain information, including personal data, as part of their response to Survey.See below for more information about how we process personal data in connection with the practices.
2. Scope of this Policy
Note:when you complete a Client Survey, you are directing the disclosure of your data to a third party. You or Precision Sample may be compensated in connection with that transfer, however, this transfer may not be deemed a “sale” under applicable law. Precision Sample does not control how Clients process Client Survey Data and Clients may sell personal data processed in connection with a Client Survey.
If you have questions regarding a Client’s processing of your personal data or to exercise your rights in any personal data controller by our Client, you may be required to contact the Client directly with your request. We will cooperate with you or our Clients as necessary to assist you in the exercise of the rights you may have under applicable law in respect of personal data we may control. If you have any requests or inquiries specifically directed towards Precision Sample, please contact us using the information in the contact us section below.
3. Information we Collect
We may process the following categories of personal data (note, specific Personal Data elements listed in each category are only examples and may change):
4. How we collect and use personal data
We collect Identity Data, Biographical Data, or Contact Data from you when you register to use the Platform (“Registration Data”). This personal data is used primarily to create and maintain your account on our Service and communicate with you regarding that account and for important information regarding our Service. Where allowed by law, Registration Data may be used in connection with marketing communications.B. When you create a Profile
If you wish to participate in Surveys through our Platform, we will require that you complete a profile with personal data that is used match you with Surveys based on your background, demographics, etc. (“Profile Data”). Profile Data may include Contact Data, Biographical Data, User Content, Identity Data, or other categories of personal data requested on the profile page or related forms. You may generally choose what Profile Data to provide. In some cases, when you are selected for a Survey, we may ask for additional Profile Data if the Client requires additional specific information to determine a user’s suitability or for the Survey or further refine the User’s profile as appropriate in connection with the Survey. At the Client’s direction and subject to your rights under applicable law, we may also augment your Profile Data with additional information obtained from third party commercial sources. If you choose to provide it, your Profile Data may include “Protected Category Data” or “Special Category Data” or other sensitive information as defined under applicable law.
Note:Users may choose not to include certain categories of Personal Data as part of their profile. If you do not wish for use to collect any category of personal data, do not provide it as part of your profile. You may not receive as many offers to participate in Surveys if your profile does not include information sufficient to place you in Surveys with specific criteria.C. Survey Completion
You may submit various types of personal data into the Services for when you complete a Survey (“Survey Data”). Survey Data may include any information requested in a Survey, including Identity Data; Contact Data; Commercial Data; Health Data; Inference Data; Biographical Data; User Content or other information you may choose to provide. If you choose to provide it, your Survey Data may include “Protected Category Data” or “Special Category Data” or other sensitive information as defined under applicable law. In addition, we may collect Device/Network Data as necessary to administer and track the Survey.
Note:Users may choose not to provide certain categories of Personal Data in connection with a Survey. If you do not wish to provide any category of Personal Data, do not submit the Survey or answer any questions that request personal data. However, you may not receive compensation or credit for completion if you do not provide all information required by a Survey.
If you will receive compensation for participation in a Survey, we will also collect Financial Data and Commercial Data such as financial account information, contacts, bank details, billing and mailing addresses, and other payment-related information. This information is used to track and process payments you may be entitled to receive in connection with Survey completion.D. Correspondence and Communications
We collect personal data about you when you provide contact information to us via email, mail, sign up forms, other contact forms available through the Services. This personal data typically includes Identity Data and Contact Data, as well as any User Content you provide through these forms or in the communication. For example, we may use personal data collected during registration to send you direct mailings, or contact you by telephone, SMS, or email about our various Surveys and other opportunities we feel may be of interest to you. We may also automatically collect Device/Network Data in connection with our tracking of emails opens and similar statistics.E. Automatic Collection
5. Business and Commercial Purposes of Processing
We use your information for the following business and commercial purposes:A. Providing the Services
We may use personal data we collect as we believe necessary or appropriate to operate, maintain, administer and improve the Services and conduct the Surveys, analyze and report results, and other appropriate processing. We may also use data you provide us to respond to your inquiries and otherwise deliver customer service or and to process any payments to you.
Any Registration Data, Profile Data and Survey Data you choose to provide will be used as necessary to provide the Services and may be analyzed or transferred subject to your contract with us, and our contract with our Clients. You may choose to change any Registration or Profile Data that is part of your user account, however, once you have completed a Survey, the terms of your contract may result in the sale of that data and affect your rights in that data.B. Creating Aggregate Data
We will use Survey Data and Profile Data to create reports comprised of Aggregated Data that we will provide to our Clients, and we may otherwise use responses in accordance with standard market research industry practices and guidelines. We may also process information from Cookies and Similar Technologies, and other personal data collected through our Sites to analyze how our Services are used or perform, and other related matters.C. Communicating with You
We may also use your contact data to communicate with you regarding your account, for example, by sending you Service announcements, technical notices, updates, security alerts, and support and administrative messages. Consistent with our legitimate interests in direct marketing to our users, we may also use personal data we collect to communicate directly with you, including by sending you newsletters, promotions or information about new products and services from Precision Sample. Your opt-out options for promotional communications are described below.D. Profiling/Personalization
We may use personal data we collect to personalize the Services, including to greet you by name, provide better Survey recommendations to you, tailor communications to your interests, and use the information to guide overall improvements to our products and the Services. We may also create and augment user profiles with include information such as Inference Data or certain Aggregate Data in order to better tailor the Surveys, assess Survey eligibility, and to augment your Survey responses.E. Improving the Services
We may use personal data we collect as we believe necessary or appropriate to analyze trends, administer or optimize the Services, monitor usage or traffic patterns (including to track users’ use of the Services) and gather certain Inference Data about our user base as a whole.F. Advertising
We do not sell or use personal data collected during Surveys for direct marketing or other advertising purposes. However, we may use personal data we collect from our Sites to deliver you advertising, including by serving and managing ads on the Services or on third party sites and to tailor ads based on your interests and browsing history. Please see below for additional information on how to manage the ads you see.
G. Security and Fraud Prevention
We may use personal data we collect as we believe necessary or appropriate to control unauthorized use or abuse of the Services and our other products and services, or otherwise detect, investigate or prevent activities that may violate our policies; in connection with the monitoring and analysis of our IT systems to ensure the security of information, networks, and connected systems.H. Compliance
We may use personal data we collect in the manner described to you at the time of collection or otherwise in accordance with your consent.
6. With whom do you Share my Information?
Personal data we collect may be disclosed to a variety of parties, depending upon the purpose for which the information was provided and the context in which it was provided. The following describes how we may share the personal data we receive through our Services.A. Clients
Pursuant to our contract with the Client, and your contract with us to provide the Survey Data for compensation, we may share Survey Data and related Profile Data with the Client who requested that we host the Survey. In some circumstances, we may share personal data with commercial data suppliers so that we can obtain additional information relevant to a Survey, to better validate your Survey responses, so that we may share additional Aggregated Data with our Clients, or for other business purposes. Any Registration Data, and Survey Data may be shared with Clients for the purpose of Survey validation, except that this data will be identified by a randomly-generated ID number, and we will not share your name or other Registration Data with Clients. If you are a registered user who has consented to the installation of our web-browsing based Survey Cookie, we may share a randomly generated user ID and the information contained in or collected from the use of the tracking cookie with our Client.B. Service Providers
We may share your personal data with service providers who provide certain services or process data on our behalf in connection with our general business operations, product/service improvements, to enable certain features, and in connection with our other legitimate business interests.C. Affiliates
We may share your personal data with any of our current or future affiliated entities, subsidiaries, and parent companies in order to streamline certain business operations, improve personalization, and develop products and services that better meet the interests and needs of our customers, and provide you with information we believe will be of interest to you.D. Marketers
We may share certain personal data collected on our Site with current or future affiliated entities and trusted third parties for marketing, advertising, or other commercial purposes, and we may allow third parties (such as Facebook, ad exchanges, data management platforms, or ad servers) to operate on our Site and process data for behavioral advertising.E. Partners
We may share your personal data with business or marketing partners in connection with promotions, events, products, and services that are promoted, managed, supported, or otherwise undertaken with that third party. If appropriate, these parties may engage in direct marketing or behavioral advertising.F. Corporate Events
Your personal data may be processed in the event that we go through a business transition, such as a merger, acquisition, liquidation, or sale of all or a portion of our assets. For example, personal data may be part of the assets transferred, or may be disclosed (subject to confidentiality restrictions) during the due diligence process for a potential transaction.G. Legal Disclosures
H. Aggregated Information
We may also share aggregated or anonymized information with third parties for other purposes. Such information does not identify you individually, but may include usage, viewing and technical information such as the types of Services our customers and users generally use, the configuration of their computers, and performance metrics related to the use of Services which we collected through our technology. If we are required under applicable law to treat such information as personal data, then we will only disclose it as described above. Otherwise we may disclose such information for any reason.
7. How is my Personal Data Protected?
We use reasonable security measures to protect all personal data collected during registration and submitted through Surveys on our Site. We implement and regularly review various physical, procedural and technological safeguards that we believe will keep your personal data secure.
8. How Long do you Retain my Personal Data?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.
9. Your Controls and Choices
We may provide you with the opportunity to “opt-out” of having your personal data used for certain purposes when we ask for this information. If you decide to opt-out, we may not be able to provide certain features of the Services to you.
B. Communication Preferences
We may contact you via email, postal mail, telephone or SMS. However, all emails you receive from our affiliates and our partners will come from the affiliate or Precision Sample. Opting out of any email from our affiliates or one of our partners will stop all emails being sent by that affiliate or our partners. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included on such communications or on the Services. Please note, however, that you may be unable to opt-out of certain service-related communications and notifications.C. Cookies and Similar Technologies
When you use the Services, we make good faith efforts to provide you with access to your personal data upon your request and either provide you the means to correct this information if it is inaccurate, or to delete such information at your request if it is not otherwise required to be retained by law or for legitimate business purposes. To do so, please contact us at support@Opinionetwork.com with your name and the information requested to be accessed, corrected or removed, or if you are a registered user of the Platform, sign in to your account, go to your profile, and make the desired changes.If you cease using the Platform or we terminate your access to the Platform in accordance with your Customer Agreement, you may no longer have the ability to access or update your information.
We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort (for instance, requests concerning information residing on backup tapes), jeopardize the privacy of others, would be extremely impractical, or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. We may also retain your information as necessary to support the Services, comply with our legal obligations, for audit purposes or resolve disputes.
You may have additional rights regarding the access, deletion, or processing of your personal data. Please see below for more information about your rights and choices under California law, or in the UK, Switzerland, and the EU/EEA.
The Services are not intended for use by individuals under the age of 18 and Precision Sample does not knowingly collect or solicit personal data from children under the age of 13. In some countries we may allow users between the age of 13-18 to register for the services, in our sole discretion. Precision Sample reserves the right to refuse the collection of information from minors for any reason.
If you are under the age of 18, you may not attempt to register for the Services or send any information about yourself to Precision Sample. In the event that we confirm that we have collected personal data from children without verification of parental consent, we will delete that information promptly. If you are a parent or legal guardian of a child and believe that we might have any information from or about such child, please contact us at support@Opinionetwork.com.
11. Your California Privacy Rights and Disclosures
A. Your California Privacy Rights
Under the California Consumer Privacy Act (“CCPA”) and other California laws, California residents may have the following rights in addition to those set forth in the Rights & Choices section above, subject to your submission of an appropriately-verified request (see below for verification requirements):
You may submit requests, as follows (see below for summary of required verification information):
All rights requests must be verified to ensure that the individual making the request is authorized to make that request, to reduce fraud, and to ensure the security of your Personal Data. We may require that you provide the email address we have on file for you (and verify that you can access that email account) as well as an address, phone number, or other data we have on file, in order to verify your identity. If an agent is submitting the request on your behalf, we reserve the right to validate the agent’s authority to act on your behalf. We may require you to submit rights requests directly with Clients on whose behalf we operated a given Survey.D. Data Processing
Categories of Personal Data Disclosed for Business Purposes
For purposes of the CCPA, we may disclose to Service Providers for “business purposes” the following categories of Personal Data: Identity Data; Contact Data; Commercial Data; Device/Network Data; Financial Data; Health Data; Inference Data; Biographical Data; User Content; Protected Category Data; Special Category Data.Categories of Personal Data Sold
For purposes of the CCPA, we may “sell” Device/Network Data, Identity Data, Commercial Data, and Inference Data, and Contact Data in connection with your use of Survey Cookies.Right to Know
12. International Transfers
We operate in and use service providers located in the United States. If you are located outside the U.S., your personal data may be transferred to the U.S.
13. Additional Information for European Users
In connection with the Services, Precision Sample, LLC is the controller of your personal data for purposes of European data protection legislation. We are a processor in connection with the Client Services. You can contact us at support@Opinionetwork.com. See the end of this policy document for further contact details.B. Legal bases for processing
We only use your personal data as permitted by law. We are required to inform you of the legal bases of our processing of your personal data, which are described in the table below. If you have questions about the legal basis of how we process your personal data, contact us at support@Opinionetwork.com.
C. Your rights
European data protection laws give you certain rights regarding your personal data. You may ask us to take the following actions in relation to your personal data that we hold, to the extent required by law, you have the following rights:
You can submit these requests by email to support@Opinionetwork.com or our postal address provided at the end of the policy. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.
D. Cross-Border Data Transfer
Whenever we transfer your personal data to countries not deemed by the European Commission (or other appropriate local authorities) to provide an adequate level of personal data protection, the transfer will be based on one of the following safeguards recognized as providing adequate protection for personal data, where required by applicable data protection legislation:
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data to third countries.E. EU-U.S. and Swiss-U.S. Privacy Shield
Precision Sample complies with the EU-U.S. and U.S.-Swiss Privacy Shield Frameworks as set forth by the US Department of Commerce (collectively, “Privacy Shield”), under the enforcement authority of the Federal Trade Commission (“FTC”), regarding the collection, use, and retention of personal data from the UK and Switzerland. We adhere to the Privacy Shield principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, and recourse/enforcement/liability. Furthermore, in the event of any onward transfer of your personal data, we require third party recipients of UK/Swiss citizens’ personal data to agree to respect these principles, and we accept liability for these third parties’ processing of UK/Swiss citizens’ data to the extent required by law. If there is any conflict between the policies in this Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/list.
If any complaints cannot be resolved between you and Precision Sample, we have has further committed to refer unresolved privacy complaints under the EU-U.S. and U.S.-Swiss Privacy Shield Principles to the INSIGHTS ASSOCIATION PRIVACY SHIELD PROGRAM, a non-profit alternative dispute resolution provider located in the United States and operated by the Insights Association. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.insightsassociation.org/get-support/privacy-shield-program/privacy-shield-eu-swiss-citizens-file-complaint.for more information and to file a complaint. These dispute resolution services are provided at no cost to you. Under certain circumstances, these dispute resolution processes may result in your ability to invoke binding arbitration.
You may view the list of Privacy Shield companies here.
15. Contact Us
Precision Sample Inc.